PRIVACY POLICY
Effective Date: May 26, 2025
Gong Bong Pty Ltd (ABN 15 683 234 871), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.gongbong.com.au.
1. Information We Collect
We collect personal information that you provide to us directly and information that is collected automatically when you interact with our website.
Personal Information You Provide
When you create an account, place an order, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through our payment gateway)
Information Collected Automatically
We may collect non-personal information that helps us understand how you interact with our website, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
2. How We Use Your Information
We use your information for various purposes, including:
- Processing and fulfilling orders
- Managing your account
- Communicating with you about your orders, updates, and promotions
- Improving our website and services
- Conducting research and analysis
- Complying with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist us in processing payments, shipping orders, and providing customer support. These companies are permitted to access only the information they require to fulfill the services they are engaged for.
Legal Requirements: Authorities or legal entities if required by law or to protect our rights and the safety of others.
4. Data Security
We take all reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. Communications between your browser and our web servers are private and secured by encryption. All personal information is stored in secured premises or in electronic databases requiring logins and passwords. Only those staff that need access are given logins and passwords.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
6. Accessing and Updating Your Information
You have the right to access and correct the personal information we hold about you. To do so, please contact us at contact@gongbong.com.au. We will respond to your request within a reasonable timeframe.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@gongbong.com.au
Address: NSW 2069, Australia
