CUSTOMER REWARD POLICY

Light up your savings—just by vibing with us.

🔥 Why We Do It

You shop with us, vibe with our gear, and help keep the culture blazing. We think that deserves more than just a “thanks.” Our rewards program is here to show love to our loyal customers with points, perks, and juicy discounts.

How to Earn Points

• 🛍️ Complete an order and earn 1 point for every $10 spent.
  
• 📨 Subscribe to our newsletter and instantly earn 10 points.
  
• ✍️ Leave a Review and earn10 points. Just for sharing your thoughts.
  

The more you spend, the more you save. It’s that simple.

 

🎁 How to Redeem Points

• Use 10 points and get $1 off your purchase.
• Use 100 points and unlock a 10% discount on your order.
  

Save your points for bigger discounts—or redeem them instantly. You’re in control.

🚀 How It Works

1. Shop as usual on gongbong.com.au
2. Earn points automatically (make sure you're logged in!)
   
3. Redeem points at checkout—either for $$ off or % discounts
   
4. Repeat and rack up the savings like a loyalty legend
   
   

❗ Terms & Conditions

• Points are non-transferable and not redeemable for cash
  
• Points don’t expire as long as you make a purchase within 12 months
  
• Gong Bong reserves the right to change reward tiers or terms as needed
  
• Misuse (like fake reviews or spam) = points revoked
  
• Product-based incentives must comply with Australian regulations (so no product freebies for points)
  
  

💬 Questions or Issues?

Hit us up at support@gongbong.com.au and we’ll sort it out, no stress.